Bitrix24 CRM
helps you sell more
helps you sell more
All calls, letters, chats with customers on the website and social networks are saved in CRM
CRM guides the customer through the funnel itself: from initial contact to successful transaction
CRM marketing helps boost initial and repeat sales
Robots send letters and text messages to customers and automate sales
Maintain your customer base in CRM
Contacts, all correspondence and conversation records are saved automatically.
Simple CRM
Doesn't require long setup, easy to implement without the help of programmers.
You can see how many requests from clients are being processed, at what stage, and who is currently working on them.
You can see how many requests from clients are being processed, at what stage, and who is currently working on them.
Maintaining a client base
With Bitrix24 you will not lose a single client. Deals from any sales channels will be saved in the CRM automatically.
Managers will no longer have to work with a database in electronic spreadsheets.
Managers will no longer have to work with a database in electronic spreadsheets.
Calls from CRM
Rent a number or connect your telephony. All calls and conversation records will be saved in CRM.
CoPilot in CRM
CoPilot will instantly do for you what used to take several hours: it will listen to the recording of the conversation with the client, highlight the main points and fill out the CRM card. You can focus on negotiations with the client, thinking through the strategy and other tasks. The sales plan will be exceeded!
History of each transaction
- When and where did the client come from?
- What questions did he ask?
- What did the manager answer?
- Was the client invoiced?
The answers to these questions are in the CRM card for each transaction.
Automate sales
The CRM will automatically distribute orders among managers, send SMS to clients, record conversations, generate an invoice for payment, and prepare a report.
Contact center
Bitrix24 collects orders from all channels and distributes them between managers.
All customer requests are in one window. A form on the website, email, phone, social network or messenger - it doesn't matter how he contacted you.
All customer requests are in one window. A form on the website, email, phone, social network or messenger - it doesn't matter how he contacted you.
Cases in CRM
CRM will remind the manager to write or call the client in time, check the information.
At any time, the manager can see what tasks your employee has planned, how many sales, how many overdue tasks.
At any time, the manager can see what tasks your employee has planned, how many sales, how many overdue tasks.
Robots and triggers
Trust routine work to robots. They will send a letter, a payment link to the client on time, add or delete a product item, assign a task to the manager.
The buyer will receive up-to-date information at every stage: replenishing the basket, paying for the product, stages of order formation and delivery.
The buyer will receive up-to-date information at every stage: replenishing the basket, paying for the product, stages of order formation and delivery.
Paying bills
Create invoice templates or use ready-made ones for quick sending to clients. Print documents directly from CRM, send invoices for payment via QR code or other methods. In the invoice card, you will see that the client opened the link and paid the invoice.
And robots and triggers will help automate the entire process.
And robots and triggers will help automate the entire process.
Sales Tunnels
Quick and easy setup of a sales funnel between different stages with a built-in sales generator.
Just draw the buyer's path from one stage of the sale to the next, and Bitrix24 will build business processes according to your scenario without your intervention.
Just draw the buyer's path from one stage of the sale to the next, and Bitrix24 will build business processes according to your scenario without your intervention.
Documents in CRM
Print acts, invoices, powers of attorney, consignment notes using your templates or use ready-made ones.
Let robots create contracts, invoices, acts. Send them by email, in a chat or as a link in an SMS.
Let robots create contracts, invoices, acts. Send them by email, in a chat or as a link in an SMS.
Look at the numbers and make decisions
CRM analytics and artificial intelligence will help evaluate the effectiveness of managers and fulfill the sales plan.
Sales plan and reports
Distribute the plan between employees, monitor the workload of managers and analyze sales, phone calls, advertising effectiveness.
Reports in CRM analytics allow you to expand on any indicator - see what it consists of and make informed decisions.
Reports in CRM analytics allow you to expand on any indicator - see what it consists of and make informed decisions.
End-to-end analytics
Save your advertising budget with End-to-End Analytics. Advertising reports will show the effectiveness of an entire campaign, ad groups or words.
End-to-End Analytics can turn off advertising that does not bring results and wastes the budget.
End-to-End Analytics can turn off advertising that does not bring results and wastes the budget.
Attract and retain clients
Segmentation of the client base, sending out personal offers, advertising on social networks.
CRM Marketing
CRM marketing will help you find potential clients similar to your customers and quickly launch advertising.
E-mail newsletters, SMS, advertising with personalized offers for different segments of your clients will increase initial and repeat sales.
E-mail newsletters, SMS, advertising with personalized offers for different segments of your clients will increase initial and repeat sales.
CRM forms
Collect contacts, promote yourself in social networks, increase sales using CRM forms.
- Can be installed on any website
- Autofill fields
- All customer contacts are saved in CRM
- Integrated with VK
- Integrated with End-to-End Analytics, Google Analytics, Yandex.Metrica
- Comply with Federal Law 152
- Personal forms
- Forms with payment for goods and 20+ more ready-made scenarios
Mobile CRM
In the mobile application, you can work with CRM in the same way as on a computer.
Respond to calls, letters, messages from instant messengers and social networks - all correspondence and conversation records will be saved.
Respond to calls, letters, messages from instant messengers and social networks - all correspondence and conversation records will be saved.
Accept cashless payments
Bitrix24 Terminal is a free alternative to a bank terminal. You only pay a commission for acquiring.
Offer your customers the usual payment methods by QR code: SBP, SberPay, bank card.
Offer your customers the usual payment methods by QR code: SBP, SberPay, bank card.
Sign documents from your smartphone
Send the document to the client via Email, SMS or WhatsApp. They can sign by hand or upload a photo. Track the entire signing process in the deal card. Bitrix24 Signature fully complies with 63-FZ regarding a simple electronic signature.
